Privacy Policy

Emerging Therapy Solutions (“ETS”) is committed to protecting the privacy of the personal information of our website visitors. 

This Website Privacy Policy (“Policy”) is part of the emergingtherapies.com Terms of Use that you can review by clicking the “Terms of Use” link at the bottom of the web page or by clicking https://emergingtherapies.com/terms-of-use/.  

This Policy describes the personal information we may collect and how it may be used.  Please review this Policy before using our websites.  Portions of this website may describe privacy practices applicable to specific types of information or to information provided on specific web pages.  This Policy does not apply to information collected through other means such as by telephone or in person, although that information may be protected by other privacy policies.

By using our websites, you are consenting to the collection, use and disclosure of your information as described in this Policy. If you do not agree to be bound by this Policy, you may not access or use our websites.  

As used in this Policy, terms such as “we” or “our” and “Company” refer to Emerging Therapy Solutions, Inc., and its current and future affiliated entities.

This Policy applies to information collected through the following websites:

www.emergingtherapies.com

portal.emergingtherapies.com

www.lifetracnetwork.com

client.lifetracnetwork.com

This website is intended for a United States audience. Any information you provide including any personal information, will be transferred to and processed by a computer server located within the United States.

Policy Updates

We are frequently improving and adding to the features and functionality of our websites and the services we offer.  As a result of these changes or any relevant changes in the law, we may revise or update this Policy from time to time without prior notice.  We will post the revised or updated version of the Policy under the link marked “Privacy Policy” at the bottom of each page of our websites and update the “effective date” shown for this Policy.  Your continued use of the website after we have posted the revised Policy will constitute your agreement to be bound by the revised Policy.  

Types of Information We Collect

Information you Manually Provide.  Our websites may include web pages that give you the opportunity to provide us with personal information about yourself such as your name or contact information.  You do not have to provide us with personal information if you do not want to; however, that may limit your ability to use certain functions of this website or to request certain services or information.  We collect the information you manually provide (using your keyboard, mouse, or touchpads) when you use our website.  For example, we collect the information you provide when you sign up as a registered user, ask us a question, or otherwise interact with our Sites.  

Information from your browser or device.  We may collect information that is sent to us automatically by your web browser or mobile device.  This information typically includes your IP address, the name of your operating system, the name and version of your browser, the date and time of your visit, and the pages you visit.  The information we receive may depend on your browser or device settings.  The information we receive from your web browser and device may or may not be personally identifiable.  However, we may combine information from your browser or device to identify you or we may combine it with other information that does identify you.

Information Collected by Cookies and Other Technologies. A “cookie” is a small file placed on your device when you visit a site that can be understood by the site that issued the cookie. We use cookies and other technologies, including device identifiers, to collect information and support certain features of our websites. For example, we may use these technologies to:

  • collect information about the different ways that visitors use our websites—which pages they visit, which links they use, and how long they stay on each page;
  • support the features and functionality of our websites – for example, to save you the trouble of reentering information already in our database or to prompt the settings you established on previous visits;
  • personalize your experience when you use our websites; or
  • improve our marketing efforts, including through use of targeted advertising.

The information we collect using cookies and similar technologies may or may not be personally identifiable, but we may link it to personal information that you provide. If you do not wish to receive cookies, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. Although you are not required to accept cookies when you visit our Sites, you may be unable to use all the functionality of our Sites if your browser rejects our cookies.

How We Use Collected Information 

Generally, we use the information we collect:

  • to accurately identify you and administer your requests or records
  • to comply with certain laws and regulations;
  • for security, credit or fraud prevention purposes;
  • to provide you with effective customer service;
  • to better understand your needs and interests and provide you with a personalized experience when you use our websites;
  • to contact you with information and notices of interest to you or related to your use of our Sites (in accordance with any privacy preferences you have expressed to us);
  • to improve the content, functionality and usability of our websites;
  • to improve our products and services;
  • to improve our marketing and promotional efforts; and
  • for any other purpose identified in an applicable privacy notice, click-through agreement or other agreement between you and us.

Sharing Personal Information

We will only share your personal information as outlined in this Policy and as otherwise permitted or required by law.  We reserve the right to share all information we collect as this Policy describes.

We may also share personal information within the Company, and we may combine personal information that you provide us through the website with other information we have received from you, whether online or offline, or from other sources such as from our vendors.  

We also disclose information to complete transactions initiated by you when you request or authorize the disclosure, or if the disclosure is required by law. At times, it is necessary to disclose information to enforce or apply the terms and conditions of any agreement we have with you and to protect the rights, property, or safety of our employees, customers, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

For example, we provide information to outside companies to perform services on our behalf, such as data analyses, collection services and to government entities to respond to subpoenas and audits, to credit reporting agencies, and to reinsurers and financial auditors. Whatever the reason for sharing information, we require strict confidentiality by the receiving parties and limit the use of the information to the purpose for which it was disclosed.

Third-party Service Providers

We also disclose information to nonaffiliated third parties as permitted by law.  We rely on third-party service providers to perform a variety of business operations on our behalf.  In so doing, we may need to share your personal information with them.  We provide our service partners with only the personal information they need to perform the services we request, and we require that they protect the information and not use it for any other purpose.  For example, we may rely on a service provider to host our sites and deliver our email or conduct research and analyze data to improve products and services.

Our Online Communication Practices

We may send electronic newsletters, notification of account status, and other communications, such as marketing communications, on a periodic basis to various individuals and organizations.  We may also send email communications regarding topics such as general health benefits, website updates, and health conditions.  

Steps We Take to Safeguard your Information

To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, we have put into place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.  Unfortunately, no website, server or database is completely secure or “hacker proof.” We therefore cannot guarantee that your personal information will not be disclosed, misused, or lost by accident or by the unauthorized acts of others. 

Further, we cannot control dissemination of personal information you post on or through our websites using any social networking tools we may provide, and you should have no expectation of privacy in such information. If you submit information or a posting to a chat room, bulletin board or similar “chat” related portion of this Site, the information you submit along with your screen name will be visible to all visitors, and such visitors may share with others.  Therefore, please be thoughtful in what you write and understand this information may become public.

Children Under the Age of Thirteen

We strive to ensure our websites do not offend people of any age.  However, our websites are not intended for children or minors under the age of thirteen years without the permission of a parent or guardian.  If you believe that a child has submitted personal information on or through our websites without the consent and supervision of a parent or guardian, please contact us using the information provided below so that we can take appropriate action.

Links to Other Sites

Our websites may provide links to other websites operated by third parties, including in some cases our third-party vendors.  We do not control these websites and we are not responsible for their data practices.  Any information you provide to third parties on their websites is covered under their privacy and data collection policies and is not covered by this Policy.  We urge you to review the privacy policy posted on any site you visit before using the site or providing any personal information.

Effective Date

This Policy is effective as of September 23, 2020.

Contact Us

Questions or comments regarding this Policy or our handling of personal information, including any requests to exercise your legal rights, should be directed to privacy@emergingtherapies.com.

For More Information, or To Opt Out

If you would like more information about your options, or wish to opt out of information sharing, please call 877.445.4822. If you have previously opted out, please be assured that your election will remain effective. You do not need to call unless you wish to change your election. 

© 2020 Emerging Therapy Solutions, Inc. All Rights Reserved. AP-10060v0 0820. ETS and LifeTrac are trademarks of Emerging Therapy Solutions, Inc. All other trademarks referenced herein are the property of their respective owners. Links to third-party websites are provided solely for your convenience and information purposes only. We are not responsible for the information contained on third party websites.